Information for visitors from the European Economic Area
Last updated: November 2024
Crisp-lynx is committed to protecting the personal data of all individuals, including those residing in the European Economic Area (EEA). The General Data Protection Regulation (GDPR) sets out specific rights and protections for EU residents, and we have implemented measures to ensure compliance with these requirements.
For the purposes of GDPR, the data controller is:
Crisp-lynx
Suite 12, Heritage House
45 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]
If you are located in the EEA, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.
If the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. We will respond to such requests within one month.
Also known as the "right to be forgotten," you may request that we delete your personal data in certain circumstances, including when the data is no longer necessary for the purpose it was collected, or when you withdraw consent.
You may request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or when processing is unlawful but you do not want the data erased.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller without hindrance.
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. We will cease processing unless we demonstrate compelling legitimate grounds.
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making processes.
We process personal data from EEA residents based on the following lawful bases:
As our primary operations are based in Australia, your personal data may be transferred outside the EEA. When we transfer data internationally, we ensure appropriate safeguards are in place, which may include:
For queries relating to GDPR compliance and to exercise your data protection rights, please contact our data protection representative:
Email: [email protected]
Subject line: GDPR Request
If you are located in the EEA and believe that we have not adequately addressed your data protection concerns, you have the right to lodge a complaint with your local supervisory authority. A list of supervisory authorities is available on the European Data Protection Board website.
To exercise any of your GDPR rights, please contact us via email at [email protected] with "GDPR Request" in the subject line. Please include:
We will respond to your request within one month. In complex cases, we may extend this period by a further two months, in which case we will inform you of the extension and the reasons for it.
We may update this GDPR information from time to time to reflect changes in our practices or applicable laws. We encourage you to review this page periodically for the latest information on our GDPR compliance measures.