Information presented on this website is advertising in nature.

Get in Touch

Whether you have questions about our services, want to discuss a custom experience, or simply wish to learn more about what we offer, we are here to help.

Address

Suite 12, Heritage House
45 Collins Street
Melbourne VIC 3000
Australia

Office Hours

Monday to Friday
9:00 AM - 5:30 PM AEST

Frequently Asked Questions

How far in advance should I book a tour?

We recommend booking at least eight weeks before your preferred departure date, particularly for tours during peak European travel seasons (May through September). Some tours with limited availability may require earlier booking.

What is included in the tour price?

Our tour prices include expert guide services, all site entry fees, ground transportation during the tour, study materials, and selected group meals. Accommodation, international flights, and travel insurance are not included unless specifically stated.

Can you accommodate dietary requirements?

Yes, we can accommodate most dietary requirements including vegetarian, vegan, gluten-free, and common allergies. Please inform us of any requirements when booking so we can make appropriate arrangements.

What is your cancellation policy?

Cancellations made more than 30 days before departure receive a full refund minus a $50 administrative fee. Cancellations 15-30 days before departure receive a 50% refund. We strongly recommend travel insurance for all international bookings.

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The information provided on this website is for general educational purposes and should not be considered professional architectural advice. Individual experiences may vary based on tour availability, weather conditions, and site access. We recommend consulting with relevant tourism authorities before booking international travel. Crisp-lynx operates as an educational service provider and does not guarantee specific outcomes from participation in our programmes.